Subject: Fibre connectivity
Posted: 2021-10-05 08:31:00
Message: We are aware of some users losing connectivity on their Fibre accounts. Affected users should be redirected to fibre.internet.co.za or can enter the URL in the address bar of the browser to authenticate with their Fibre username again. Our engineers are currently investigating. We sincerely apologise for the inconvenience caused.
Subject: Frogfoot outage – National
Posted: 2021-05-18 12:48:00
Message: Frogfoot is currently experiencing a national outage causing intermittent conectivity on their network. Frogfoot Engineers are currently working on restoring services.
Reference: FRG1327157
Area/s affected:
All regions
Eastern Cape Free State Gauteng Kwazulu-Natal Mpumalanga Northern Cape Limpopo North West Province Western Cape
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Subject: Authentication
Posted: 2021-03-30 09:50:00
Message: We are currently having difficulties with new users authenticating their data accounts. Our engineers are currently working on restoring services. We sincerely apologise for the inconvenience caused.
Eastern Cape Free State Gauteng Kwazulu-Natal Mpumalanga Northern Cape Limpopo North West Province Western Cape
Subject: Authentication
Posted: 2021-03-30 10:07:00
Message: We are currently having difficulties with users authenticating their data accounts. Our engineers are working on restoring services. We sincerely apologise for the inconvenience caused.
Subject: Vumatel planned maintenance – Cygnet & Teal Court, Parktown North, Johannesburg
Posted: 2021-03-30 06:00:00
Message: Vumatel will be performing planned maintenance in the following areas in Parktown North, Johannesburg. Users will experience no connectivity during the maintenance period.
Reference: 1699
Start Date: 2021-03-30 08:00:00
End Date: 2021-03-31 17:00:00
Area/s affected:
Cygnet
Teal Court
Gauteng
Subject: Metrofibre outage – Pretoria
Posted: 2021-03-29 13:29:00
Message: We are receiving reports of Metrofibre clients having no connectivity in the Pretoria region. Engineers are currently investigating the cause to restore services in the area.
Area/s affected:
Pretoria
Gauteng